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27-Mar-2014 16:32

Microsoft's Smart Screen® technology is designed to provide anti-spam filtering innovations for as well as other Microsoft products like Exchange Server, Microsoft Office Outlook and Windows Live Mail.We also leverage SPF , an email authentication technology protocol that helps address the problem of spoofing and phishing by verifying that the domain sending the email is authorized to do so.Note: Deliverability issues submitted using this form should only be related to the system, including any address @msn.com, @Outlook.com, @hotmail.com, or @We will do our best to help you troubleshoot your issue.IPs not previously used to send email typically don't have any reputation built up in our systems.

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If you are able to connect directly to the IP and not mail.hotmail.com, then it is likely there is an issue with your DNS server.You can find the current list of our MTAs by querying "nslookup –q=mx hotmail.com" from a command prompt (this should work in a variety of Operating Systems).Currently, the addresses for these servers are mx1.hotmail.com, mx2.hotmail.com, mx3.and mx4.This section provides troubleshooting information for senders who are having trouble reaching users by email.If you are an user looking for support with your account, please visit our end user support page.

If you are able to connect directly to the IP and not mail.hotmail.com, then it is likely there is an issue with your DNS server.

You can find the current list of our MTAs by querying "nslookup –q=mx hotmail.com" from a command prompt (this should work in a variety of Operating Systems).

Currently, the addresses for these servers are mx1.hotmail.com, mx2.hotmail.com, mx3.and mx4.

This section provides troubleshooting information for senders who are having trouble reaching users by email.

If you are an user looking for support with your account, please visit our end user support page.

Once the IP has built a reputation for not sending spam, will typically allow for a better email delivery experience.